A PLACE FOR PEOPLE
WHERE HOPE INSPIRES ACTION
A PLACE FOR PEOPLE
WHERE HOPE INSPIRES ACTION
A HUB FOR
CLIMATE ACTION
TO COP28 UAE
CLIMATE ACTION
TO COP28 UAE
WHAT TO EXPECT
Expo City Dubai is a state-of-the-art destination built to promote sustainability and circularity principles. It is a purpose-built city that enhances the quality of life for every visitor and Emirati resident, and which hosts an extensive program of world-class events.
Within Expo City Dubai, there are two zones: the Blue Zone and the Green Zone, spaces managed and delivered by the UNFCCC and the COP28 UAE Presidency. The Blue Zone is open to accredited party and observer delegates and will host the formal negotiations and discussions. The Green Zone is the place where hope inspires action and action builds hope. Where the stories and climate projects of COP28’s actionists can be told and widely shared.
How in their own small way, they are helping achieve our four pillars to
1. Fast-track the energy transition
2. Fix climate change
3. Focus on nature, lives and livelihoods
4. Foster inclusivity for all.
It is the place where their voices will also be heard.
ACCESSIBILITY
FEATURES AND
FACILITIES
ACCESSIBILITY
FEATURES AND
FACILITIES
Hotels that have wheelchair accessible rooms available to book are featured on the COP28 accommodation portal. To view the availability of these rooms, click the wheelchair user icon on the amenities list.
Please note that the accommodations team can provide details of the wheelchair accessible room features that you may need and can help you choose the best option. If all wheelchair accessible rooms on the accommodations portal are booked, please email accessibility@cop28.com for help in finding alternative options.
Accessible taxis in Dubai can be booked via the DTC App. Select ‘POD Taxi’ or call 80088088.
Accessible taxis in Abu Dhabi can be booked via the Abu Dhabi Taxi App. Select ‘Special Needs Taxi’ or call 600535353.
You can also rent an accessible taxi with a driver through certain accessible car rental companies. Please check with your service provider.
If you are a Blue Zone accredited delegate who is unable to pass through metal detectors for medical reasons and would need to be physically searched, please apply for a UN exemption badge by emailing accessibility@cop28.com to facilitate a seamless delegate experience.
All security staff have received disability awareness training and are trained on conducting physical searches that are mindful of people with disabilities.
Accessibility service hubs are information desks dedicated to providing accessibility services and answers to accessibility related queries.
Blue Zone accessibility service hubs are available in visitor centers 1, 6 and 9.
Green Zone accessibility desks are available in visitor centers 2, 3 and 5. Visitor centers are open 08:00 a.m – 10:00 p.m.
Blue Zone delegates can collect their sunflower lanyard at accessibility service desk in visitor center 9.
Green Zone visitors can collect their sunflower lanyard at visitor centers 2, 3 and 5, and also at the information desks in the arrival and welcome plazas.
Blue Zone delegates can request manual wheelchairs free of charge in the arrival plaza and visitor centers 1, 6 and 9.
Green Zone visitors can hire manual wheelchairs free of charge at visitor centers 2, 3 and 5.
You will be asked to provide personal identification when requesting a manual wheelchair.
Blue Zone delegates can find the wheelchair charging stations at visitor centers 1, 6 and 7.
Green Zone visitors can find wheelchair charging stations at visitor centers 2, 3 and 5.
The site also has family toilet facilities that have enough space for wheelchair users to maneuver as well as changing tables and lowered sinks that are accessible for parents and children with disabilities.
Accessible toilets are also available at the venues and hubs across the site.
For Blue Zone delegates, Changing Places Toilets are available at visitor centers 1 and 6.
For Green Zone delegates, a Changing Places Toilet is available at visitor center 3.
Quiet rooms or sensory rooms are spaces where neurodivergent visitors and delegates can go to when experiencing sensory overload or feeling anxious or overwhelmed. These areas should not be mistaken for quiet working spaces or relaxation areas.
These spaces include sensory pods, a variety of different seating areas, adjustable lighting, and interactive screens.
Quiet or sensory rooms will be available as a walk-in service open 10:00 a.m – 06:00 p.m.
For Blue Zone delegates, quiet/sensory rooms are available at visitor centers 1 and 6.
For Green Zone visitors, a quiet/sensory room is available at visitor center 3.
For Blue Zone delegates, hearing loops are also available on the ground floors of Dubai Exhibition Centre North and South. All hearing loops will be signed with the hearing loop symbol.
In addition, plenaries, meeting rooms, side event rooms, the Global Climate Action Zone will be equipped with hearing loops.
The COP28 site has various feeding rooms that can be used by nursing mothers and people who use feeding tubes.
For Blue Zone delegates, feeding and nursing rooms are available at visitor centers 1, 6 and 7.
For Green Zone visitors, feeding and nursing rooms are available at visitor centers 2, 3 and 5.
Please note that COP28 staff and volunteers are not responsible for taking care of your assistance dog.
Please email accessibility@cop28.com should you plan on bringing a service dog with you into the Blue Zone as additional approvals are required.